Returns & Exchanges
At Modern Citizen, we want you to feel confident in every piece you own. If your purchase isn't quite right, we accept returns and exchanges on unworn, unwashed items with original tags attached within 30 days of delivery.
Initiate Your Request
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to send back or exchange.
Print Your Label
After submitting your request, download and print the prepaid shipping label provided via email and secure it to your original packaging.
Drop Off Package
Hand your package to the designated carrier or drop it off at any authorized shipping location within 7 days of generating your label.
Receive Your Refund
Once our team inspects your return, we will issue a refund to your original payment method or process your exchange within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing