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Returns & Exchanges

At Modern Citizen, we want you to feel confident in every piece you own. If your purchase isn't quite right, we accept returns and exchanges on unworn, unwashed items with original tags attached within 30 days of delivery.

1

Initiate Your Request

Visit our online Returns Portal and enter your order number and zip code to select the items you wish to send back or exchange.

2

Print Your Label

After submitting your request, download and print the prepaid shipping label provided via email and secure it to your original packaging.

3

Drop Off Package

Hand your package to the designated carrier or drop it off at any authorized shipping location within 7 days of generating your label.

4

Receive Your Refund

Once our team inspects your return, we will issue a refund to your original payment method or process your exchange within 5-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing